Privacy Policy
At Prairie Wind Wash, we are committed to protecting your privacy and handling your personal data with transparency and respect. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services or interact with our website.
1. Information We Collect
We may collect personal information from you in various ways, including when you:
- Request a quote or service.
- Fill out a contact form on our website.
- Communicate with us via email, phone, or social media.
- Visit our website (via cookies and similar technologies).
The types of personal information we may collect include:
- Contact Information: Name, address, email address, phone number.
- Service Information: Details about the services you request, property specifications, cleaning preferences.
- Payment Information: (Note: We do not store sensitive payment card details directly on our servers. All transactions are processed securely by third-party payment processors.)
- Website Usage Data: IP address, browser type, operating system, referral sources, pages viewed, and other analytical data collected via cookies.
2. How We Use Your Information
Your information is used to:
- Provide, operate, and maintain our services.
- Process your service requests and bookings.
- Communicate with you about your services, appointments, and inquiries.
- Send you marketing and promotional communications (you can opt out at any time).
- Improve our website, services, and customer experience.
- Comply with legal obligations and enforce our terms and conditions.
- Prevent fraud and ensure the security of our services.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:
- Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our clients (e.g., payment processors, scheduling software, analytics providers). These parties are obligated to keep your information confidential.
- Legal Requirements: We may disclose your information when required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the assets.
4. Data Security
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. These include:
- Encryption of data in transit and at rest where appropriate.
- Secure access controls for our systems.
- Regular security audits and updates.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
5. Your Rights
You have certain rights regarding your personal information, including the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data.
- Object to the processing of your data.
- Withdraw your consent at any time where we rely on consent to process your personal data.
To exercise any of these rights, please contact us using the details provided below.
6. Third-Party Links
Our website may contain links to third-party websites. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.
Last Updated: October 26, 2023
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Phone: (204) 555-0187
- Address: Prairie Wind Wash, 835 Pembina Highway, Suite 210, Winnipeg, Manitoba, R3T 2Z6, Canada